Privacy Policy
1. Introduction
At lbscoots.com, we are committed to safeguarding your personal data and respecting your privacy. We uphold stringent data protection standards in accordance with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. Your privacy is not only important to us—it is integral to how we operate.
2. Scope of This Policy & Data Controller
This Privacy Policy applies to all users of lbscoots.com and related services. For the purposes of the GDPR, the data controller of your personal data is LBScoots, which can be contacted via [email protected]. This policy applies to all personal data collected or processed through the website, regardless of the device or method used to access it.
3. Categories of Data Processed
We collect and process various types of personal data to deliver our services effectively:
a. Usage Data: This includes information about how you use our website, such as IP address, browser type, pages visited, session duration, referring URL, and interaction patterns.
b. Account Data: If you create an account or make a purchase, we collect your full name, billing and shipping address, email address, and contact number.
c. Profile Data: Includes your account preferences, purchase history, product interests, and browsing behaviors.
d. Communication Data: Encompasses any messages or communications you send us, including customer support requests, feedback, and contact form submissions.
e. Technical Data: Device identifiers, operating system, browser configuration, screen resolution, and other technical diagnostics.
f. Transaction Data: Includes details regarding purchases, payment methods, delivery addresses, and invoice records.
g. Preference Data: Marketing opt-in status, communication preferences, and product or service categories of interest.
4. Legal Bases for Processing
We process personal data under the following lawful bases, depending on your interaction with our website:
– Contract: Processing necessary to fulfill our obligations to you, such as completing orders or providing services.
– Consent: When required, we obtain your explicit consent for marketing communications, cookies, and other non-essential processing.
– Legitimate Interest: We process data where we have a legitimate interest that is not overridden by your data protection rights, such as improving our website, securing our infrastructure, or analyzing usage patterns.
– Legal Obligation: In certain cases, we are legally required to retain or disclose data.
5. Your Rights
As a user, you are entitled to the following rights under the GDPR and CCPA:
– Right of Access: Obtain a copy of your personal data held by us.
– Right to Rectification: Request correction of inaccurate or outdated data.
– Right to Erasure (“Right to be Forgotten”): Ask for your personal data to be deleted from our systems.
– Right to Restriction: Request we limit how we use your data under certain circumstances.
– Right to Data Portability: Receive your data in a transferable format or have it provided to another service.
– Right to Object: Refuse certain processing, including marketing communications.
– Right Not to Be Subject to Automated Decision-Making: We do not make decisions based solely on automated processing that materially affect you.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. These include but are not limited to:
– Secure Socket Layer (SSL) encryption on our website
– Role-based access controls
– Regular data backups
– Employee privacy and data protection training
– Monitoring of systems and infrastructure for malicious activity
7. International Transfers
Your information may be stored and processed outside your country of residence, including in jurisdictions that may not provide the same level of data protection. When we transfer your personal data internationally—particularly outside the European Economic Area (EEA)—we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses or reliance on adequacy decisions, in line with applicable legal requirements.
8. Data Retention
We retain your personal data for only as long as is necessary for the purposes outlined in this Privacy Policy:
– Usage and Technical Data: up to 12 months
– Account and Transaction Data: retained for 6 years to comply with tax and accounting regulations
– Communication Data: retained for 3 years from the last interaction
– Marketing Preference Data: retained until consent is withdrawn or data is deemed outdated
When data is no longer required, we securely delete or anonymize it.
9. Cookie Policy
Our website uses cookies and similar tracking technology to enhance user experience. We categorize cookies as follows:
– Essential Cookies: Required for website functionality, such as login and cart usage.
– Functional Cookies: Enable personalization features, like remembering preferences.
– Analytics Cookies: Help us understand site performance and usage with anonymized statistics.
– Performance Cookies: Optimize loading speed and deliver a smooth user experience.
10. Cookie Management and Compliance
We respect your right to privacy by allowing you to manage your cookie preferences upon first access and at any time thereafter. You may opt in or out of specific cookie categories in compliance with GDPR and CCPA. Our cookie consent tool allows granular control, and browser-level settings provide an additional means to manage or delete cookies. Note that disabling essential cookies may affect the usability of certain site features.
11. Children’s Privacy
lbscoots.com is not directed to children under 13. We do not knowingly collect or process personal data from anyone under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take immediate steps to delete that information. Parents or guardians who believe their child may have submitted information to us should contact [email protected].
12. Policy Updates
We may update this Privacy Policy as our business, data practices, or regulatory obligations evolve. Any material changes will be communicated clearly via the website or via email should you maintain an account with us. We encourage all users to consult this page periodically to remain informed.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
LBScoots
Email: [email protected]
Website: https://www.lbscoots.com
We are committed to compliance with all applicable privacy laws and fostering transparency with our users. Should you wish to exercise your rights or raise a privacy-related concern, we welcome your inquiry at the contact address above.